Refund policy

All sales are final. We do not accept returns or issue refunds on any products, including custom and personalized items.

If a custom product arrives damaged, please notify us at glitterandglowbytperez@yahoo.com with your order number and clear photos of the damaged item and packaging. Keep the item and all packaging while the issue is reviewed.

For USPS shipments, please file a damage claim with USPS. Contact us if you need shipment documentation or help with the claim.

This policy does not limit any rights or remedies required by applicable law.